Introduction

Welcome to Radio Midlands (“we”, “our”, “us”). By accessing and using our website, www.radiomidlands.com (“the Website”), and our Alexa skill, “Radio Midlands” (“the Skill”), you agree to comply with and be bound by the following terms and conditions (“Terms”). If you do not agree to these Terms, please do not use our Website or Skill.

About Us

This site is operated and maintained by Midlands Media Group, a brand name of Radio Midlands. We are dedicated to providing the best music and entertainment content, delivering an engaging and high-quality listening experience for our audience.

Use of the Website and Skill

You agree to use the Website and Skill only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else’s use and enjoyment of the Website and Skill. Prohibited behaviour includes harassing or causing distress or inconvenience to any person, transmitting obscene or offensive content, or disrupting the normal flow of dialogue within the Website and Skill.

Registration Information

To access certain features of the Website, you may be required to register and create an account. When registering, you agree to:

• Provide accurate, current, and complete information as prompted by the registration form.

• Maintain and promptly update your registration information to keep it accurate, current, and complete.

• Maintain the security of your password and accept all risks of unauthorized access to your account.

Intellectual Property

All content, trademarks, service marks, trade names, logos, and icons are proprietary to Radio Midlands or its licensors. Nothing in these Terms grants you any right or license to use any of the intellectual property displayed on the Website or Skill without the prior written permission of Radio Midlands.

Copyright Infringement

We respect the intellectual property rights of others and expect our users to do the same. If you believe that your work has been copied in a way that constitutes copyright infringement, please contact us at contact@radiomidlands.com with details of the infringement.

Data Protection

We are committed to protecting your privacy and ensuring that your personal information is handled in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the Data Protection Act 2018. By accessing this website, you agree to the terms of use in accordance with GDPR data protection law 2018. Our Privacy Policy explains how we collect, use, and disclose information from users of our Website and Skill.

Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in our Privacy Policy, unless a longer retention period is required or permitted by law. This includes:

• User Account Information: Retained as long as your account is active or as needed to provide you services.

• Usage Information: Retained for a reasonable period to analyse and improve our services.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect usage and device information, improve our services, and personalize your experience on our Website. For more information, please see our Cookies Policy.

Security and Hacking

You must not misuse our Website or Skill by knowingly introducing viruses, trojans, worms, logic bombs, or other material that is malicious or technologically harmful. You must not attempt to gain unauthorized access to our Website, the server on which our Website is stored, or any server, computer, or database connected to our Website. We will report any such breach to the relevant law enforcement authorities and cooperate with those authorities by disclosing your identity to them.

Third-Party Sites

The Website and Skill may contain links to third-party websites and services that are not owned or controlled by Radio Midlands. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that Radio Midlands shall not be responsible or liable, directly or indirectly, for any damage or loss caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or services.

Amazon Alexa Skill

By enabling the “Radio Midlands” Alexa skill, you agree to the following additional terms:

• User Commands: The Skill allows you to interact with Radio Midlands via voice commands. You are responsible for ensuring that your use of the Skill complies with Amazon’s policies and guidelines.

• Data Collection: Information about your interactions with the Skill, such as commands given and responses provided, may be collected and used to improve our services. For more details, please see our Privacy Policy.

• Enabling the Skill: To enable the “Radio Midlands” Alexa skill, you must have a valid Amazon account and compatible Alexa-enabled device. By enabling the Skill, you authorize us to provide the Skill’s functionalities to you through your Alexa-enabled device.

Minors

Our Website and Skill are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

Limitation of Liability

In no event will Radio Midlands be liable for any damages of any kind arising from the use of or inability to use the Website or Skill, including but not limited to direct, indirect, incidental, punitive, and consequential damages.

Changes to These Terms

We may update these Terms from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new terms on our Website. Your continued use of our services after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.

Contact Us

If you have any questions about these Terms, please contact us at: privacyks@radiomidlands.com