Privacy Policy
1. Introduction
Radio Midlands (“we,” “our,” “us”) is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal data in compliance with the General Data Protection Regulation (GDPR) and applicable UK data protection laws. By accessing and using our website (radiomidlands.com), you consent to the collection and use of your information as described in this policy.
2. Data Controller
Radio Midlands acts as the Data Controller for any personal data collected via our website. Should you have any inquiries regarding this Privacy Policy, you may contact us at: privacy@radiomidlands.com
3. Data We Collect
We may collect and process the following categories of personal data:
Personal Identification Information: Name, email address, phone number, and postal address when you contact us, enter competitions, or subscribe to our services.
Technical and Usage Data: IP address, browser type, operating system, and website usage data collected via cookies and similar technologies.
Marketing and Communication Preferences: Your preferences for receiving marketing materials, newsletters, and promotional offers.
4. Lawful Basis for Processing Personal Data
We process personal data based on the following legal grounds:
Consent: Where you have provided explicit consent, e.g., for marketing communications.
Contractual Necessity: When processing is necessary for the performance of a contract, such as managing competition entries or service subscriptions.
Legitimate Interests: For website analytics, fraud prevention, and service improvement, provided such interests are not overridden by your rights and interests.
Legal Obligation: Where we are required to process personal data to comply with legal and regulatory obligations.
5. How We Use Your Data
We use personal data for the following purposes:
To provide and improve our services.
To administer competitions, promotions, and surveys.
To send marketing and promotional communications (subject to your consent).
To enhance user experience through website analytics.
To ensure the security and integrity of our website.
To comply with legal and regulatory requirements.
6. Data Sharing and Disclosure
We do not sell, rent, or trade your personal data to third parties. However, we may share data with:
Service Providers: Third-party vendors assisting in website management, data analysis, and email communications, subject to strict confidentiality agreements.
Legal Authorities: When required to comply with legal obligations, protect our rights, or respond to lawful requests.
7. Data Security and Retention
We implement appropriate technical and organizational measures to safeguard personal data from unauthorized access, alteration, disclosure, or destruction. We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law.
8. Your Rights Under GDPR
Under the GDPR, you have the following rights concerning your personal data:
Right to Access: Request a copy of the personal data we hold about you.
Right to Rectification: Request correction of inaccurate or incomplete data.
Right to Erasure: Request deletion of your personal data under certain conditions.
Right to Restrict Processing: Request a limitation on how we process your data.
Right to Data Portability: Request the transfer of your data to another service provider.
Right to Object: Object to processing based on legitimate interests or for direct marketing purposes.
Right to Withdraw Consent: Withdraw your consent to processing at any time.
To exercise any of these rights, please contact us at [Insert Email Address]. We will respond to requests within one month in accordance with GDPR regulations.
9. Cookies and Tracking Technologies
Our website uses cookies to improve user experience and analyze web traffic. You may manage or disable cookies through your browser settings. For more information, please refer to our Cookie Policy.
10. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices or content of these third-party websites. We encourage users to review their respective privacy policies.
11. Policy Updates
We reserve the right to modify this Privacy Policy at any time. Any updates will be posted on this page, and where appropriate, we will notify you via email or other communication channels.
12. Contact Information
For further inquiries about this Privacy Policy or how we handle personal data, please contact us at:
For legal, regulatory, or policy-related inquiries : compliance@radiomidlands.com
By using our website, you acknowledge that you have read and understood this Privacy Policy and agree to the terms outlined herein.